INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is your return policy?

Yes, we offer international shipping to most countries. The shipping cost and delivery time may vary depending on your location and the shipping method you choose. Please note that some products may not be available for international shipping due to shipping restrictions.

What should I do if I missed the delivery of my order today?

In case you missed the delivery, the logistic partner will try to deliver the product on the next business day and you will receive a call prior from our delivery team to schedule your delivery.

What should I do if the delivery of my order is delayed?

We try our best to deliver your order on time. In the rare case, it happens that the order has been delayed. For that, our support team will be in touch with you through emails or tickets. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders .

What is the estimated delivery time?

The delivery time differs from product to product which is based on the in-stock availability or made-to-order and your delivery location. Moreover, please refer to the product details tab on individual product pages for estimated delivery timelines.

What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, UPI, Apple Pay, Google Pay, and bank transfers. You can select your preferred payment method during the checkout process.

Are my personal and payment information secure on your website?

Yes, we take security and privacy seriously and use advanced encryption technology to protect your personal and payment information. We also comply with industry standards and regulations, such as the Payment Card Industry Data Security Standard (PCI DSS).

How do I place an order on your website?

To place an order, simply add the item(s) you want to purchase to your cart, then proceed to checkout. You’ll need to enter your shipping and payment information to complete your order.

What shipping options do you offer?

We offer several shipping options, including standard shipping, express shipping, and overnight shipping. The shipping options available to you will depend on your location and the items in your order.

How do I place an order on your website?

To place an order, simply add the item(s) you want to purchase to your cart, then proceed to checkout. You’ll need to enter your shipping and payment information to complete your order.

Can I cancel or modify my order after I've placed it?

Once your order has been placed, it cannot be modified. However, you may be able to cancel your order if it hasn’t shipped yet. Contact our customer service team as soon as possible if you need to cancel your order.

Do you offer international shipping?

Yes, we offer international shipping to many countries. However, shipping times and fees may vary depending on your location.

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